Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.
Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
We cannot accept any personalized products for return, unless an error is determined to be the fault of ours. Please be sure all spelling is correct at the time the orders is placed and/or when a digital proof is sent and approved.
If you need any assistance with an error or return; please contact us at 509-474-9530 or sales@decadeawards.com
Shipping Timeline for Ground Services
Below are the shipping delivery time estimates based on Shipping option
(Does NOT include production lead times):
