Top Questions When Ordering a Trophy (And All the Answers You Need!)

Ordering a custom trophy or award should be an exciting part of your celebration—not a confusing one! At Decade Awards, we’ve helped thousands of customers honor their champions, and over the years, we’ve heard just about every question you can imagine. Whether it’s your first time ordering or you’re a seasoned league commissioner, here are the most frequently asked questions—and our expert answers to help guide you.

1. How Do I Customize My Trophy or Award?

Once you select your item, you’ll be prompted to enter custom text during checkout. You can also upload a logo or design file if the product allows engraving or printing. Our team personally reviews every submission to ensure it fits and looks great.

Pro Tip: Keep your text concise for a clean, readable result. If you need layout help, just email us—we’ve got you!

2. How Long Does It Take to Get My Trophy?

Most in-stock items ship within 2–3 business days. If you're in a hurry, we offer expedited production and shipping options.

Free shipping on orders over $95! And yes, rush fulfillment is available for those last-minute wins.

3. Can I See a Preview Before It Ships?

For most products, yes! We offer engraving proofs upon request—just check the box or leave a note during checkout. Our team will send a preview before engraving begins.

Need changes? No problem. We want it perfect before it hits the press.

4. What If I Make a Mistake on My Engraving?

Mistakes happen—and we’re here to help. If the error was on our side, we fix it fast at no cost. If it was on your end, we offer discounted replacement plates or parts.

We’re not satisfied until you are. Reach out, and we’ll make it right.

5. What Are the Most Popular Trophies?

Our bestsellers include fantasy football trophies, corporate recognition plaques, sports medals for youth leagues, and humorous last-place trophies.

Browse by category or check our “Top Picks” section to find what others love.

6. Can I Order in Bulk?

Absolutely! Bulk orders receive special pricing, and we can even help with recurring or seasonal events like annual banquets or school awards.

7. Can I Add My Own Logo or Artwork?

You bet. Just upload a high-resolution file (preferably PNG, EPS, or vector) during checkout. Our design team will reach out if there are any quality issues.

We’ll help make your design award-worthy!

8. Do You Ship Internationally?

YES, we now ship internationally.  Just enter your address in the shipping information for an updated quote.  If any issue; just reach out for help on the order & shipping quote.

9. What If I Have a Unique Idea?

We love creative challenges! Whether it’s a one-of-a-kind fantasy league belt or a wedding plaque with a twist, we’ll work with you to bring it to life.

Email us with your vision—we’ll help make it happen.

Still have questions? Contact us directly at sales@decadeawards.com or call 509-474-9530. We’re a family-run business that’s big on customer service—and we’re here to help you celebrate life’s victories, large and small.

Browse our full collection at https://www.decadeawards.com