How to Request an Engraved Plate for Your Decade Awards Trophy Purchased on Amazon

Posted by Decade Awards Customer Service Team on Sep 23, 2023



Did you recently purchase one of our premium trophies from Amazon.com? Congratulations! Now, let’s add the perfect finishing touch with a custom engraved plate to make your award even more special. Here’s a simple step-by-step guide to request your engraved plate:



Step 1: Visit the Plate Request Form


Head over to Decade Awards' Plate Request Form. This dedicated page ensures that customers who made their purchases on Amazon can easily request their engraved plates.



Step 2: Fill in Your Details


To facilitate a seamless process, you will need to provide:


  • Your Amazon order number
  • Name
  • Mailing address
  • Email address
  • Engraving information for each award


Please double-check all information to ensure accuracy.



Step 3: Confirmation Email


Once you’ve submitted your details, sit tight! You will receive an emailed request confirmation. This is to ensure that we have all the correct details to customize your plate.



Step 4: Delivery Timeline


Your personalized engraved plate will be crafted with precision and mailed out within 1 business day. Depending on your location, the plate should land in your hands between 2 to 7 business days.



Note: Keep an eye out for a RED envelope, as this contains your engraved plate. We send these without tracking.

Troubleshooting: Haven’t Received Your Plate?


In the rare event that you do not receive your plate within 7 business days, don’t worry! Please get in touch with us, and we’ll promptly arrange for a replacement to be made and sent to you again.



Want Expedited Shipping?


If you're in a hurry and need expedited shipping service, simply mention this in the 'additional information' box during your request. One of our representatives will reach out to you to discuss any additional costs associated with expedited services.

Multiple Plates?


Your trophy purchase includes 1 engraved plate. However, if your award requires additional plates, please let us know. We’re here to help and can provide you with information regarding the additional costs.



Final Thoughts


Making your trophy personal is what turns it into a cherished keepsake. Our team at Decade Awards is committed to ensuring your awards shine with pride and precision. Please remember to write in the English language when making your plate request.



Thank you for choosing Decade Awards. We're honored to be part of your recognition moments!